Technical Support Executive
Processware Systems Pvt Ltd.
Description
Having knowledge in customer support/management and banking domain would be an added advantage.
Responsibilities
A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof.
Maintaining records of transactions and interactions.
Appropriate and timely follow-ups wherever required.
Escalate unresolved queries to development team at Bangalore
Requirements
Experience : Fresher or having 1-2 years of experience
Qualification : B.Com, BCA, BSC (CS), BE (CS, , IS), Diploma (BE (CS, , IS))
Functional Area : IT Software (Banking)
Employment Type : Permanent
Mode of work : Work from office
Technology : SQL Server
Location : Bangalore/Bellary/Hospet
Mandatory : Computer literacy
Mandatory languages : English & Kannada